Privacy Policy

Effective Date: January 1, 2025 · Buffalo Homes · Buffalo, NY

Buffalo Homes ("Buffalo Homes," "we," "us," or "our") is committed to protecting the privacy and personal information of everyone who interacts with our website located at sell.buffalohomes.co (the "Site"). This Privacy Policy explains how we collect, use, share, and protect your information when you use our Site or submit a home valuation request.

By using the Site or submitting a form, you agree to the collection and use of information as described in this policy.

1. Information We Collect

When you submit a home valuation request through Buffalo Homes, we collect the following types of information:

• Your name, email address, and phone number
• Your property address and city or neighborhood
• Home details you provide, such as bedrooms, bathrooms, and square footage
• Technical data such as your IP address, browser type, and device information, collected automatically via cookies and analytics tools

2. How We Use Your Information

Buffalo Homes uses the information we collect to:

• Deliver your requested home valuation and local market report
• Connect you with a licensed Buffalo Homes real estate partner in Western New York
• Follow up with you via phone, email, or text regarding your property inquiry
• Improve the performance and user experience of our Site
• Measure the effectiveness of our advertising campaigns (including Meta/Facebook ads)

3. How We Share Your Information

Buffalo Homes may share your information in the following limited circumstances:

• Partner Real Estate Agents: We share your contact and property information with licensed real estate agents in our Buffalo Homes network to fulfill your valuation request.
• Service Providers: We use third-party tools including Google (Sheets, Analytics), Meta (Facebook Pixel), and Calendly to operate our Site. These providers may receive certain data as necessary to provide their services.
• Legal Requirements: We may disclose information if required by law or to protect the rights and safety of Buffalo Homes or others.

We do not sell your personal information to third-party data brokers or advertisers.

4. Meta Pixel & Advertising

Our Site uses the Meta Pixel (Facebook Pixel), a tool that allows Buffalo Homes to measure the effectiveness of our advertising. The Meta Pixel may collect data about your visit to our Site, including pages viewed and actions taken (such as form submissions). This data is used to show relevant Buffalo Homes ads to people on Facebook and Instagram, and to measure our ad performance. You can opt out of Meta's data use by visiting Meta's Privacy Policy or adjusting your ad preferences in your Facebook settings.

5. Cookies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. You may disable cookies in your browser settings, though doing so may affect the functionality of the Site.

6. Data Retention

Buffalo Homes retains your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. You may request deletion of your information at any time by contacting us.

7. Your Rights & Choices

You have the right to:

• Request access to the personal information Buffalo Homes holds about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time by replying "STOP" to any text message or clicking "Unsubscribe" in any email

To exercise any of these rights, contact us at contactbuffalohomes@gmail.com.

8. Security

Buffalo Homes takes reasonable administrative and technical measures to protect your personal information from unauthorized access, loss, or misuse. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us immediately.

10. Changes to This Policy

Buffalo Homes may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how Buffalo Homes handles your data, please contact us:

• Email: contactbuffalohomes@gmail.com
• Phone: (716) 380-5043
• Mailing Address: Buffalo Homes, Buffalo, NY 14202